Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, residential address
• Project Details: Plot location, construction requirements, budget information
• Communication Records: Call logs, emails, WhatsApp messages, meeting notes
• Financial Information: Payment details, billing addresses (processed securely)

Automatically Collected Information

When you visit our website, we automatically collect:

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent, click patterns, referral sources
• Cookies and Tracking Data: As described in our Cookie Policy

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide construction services, project management, and customer support
• Communication: To respond to inquiries, send project updates, and provide service information
• Marketing: To send relevant construction updates, offers, and company news (with your consent)
• Analytics: To improve our website and services using Google Analytics
• Legal Compliance: To comply with legal obligations and protect our rights
• Safety and Security: To ensure site safety and prevent fraudulent activities

3. Third-Party Services and Data Sharing

Google Analytics and Google Tag Manager

We use Google Analytics and Google Tag Manager to analyze website traffic and user behavior. These services collect information about how you use our website but do not collect personal information that identifies you.

Facebook Pixel

We use Facebook Pixel for advertising and analytics purposes. This helps us show relevant ads to potential customers and measure ad effectiveness.

Zoho CRM and Zoho Sales IQ

We use Zoho CRM to manage customer relationships and Zoho Sales IQ for live chat support. Your information is stored securely in Zoho's systems and used only for customer service and project management.

Legal Disclosure

We may share your information:

• With service providers who assist in our operations (cloud services, software providers)
• When required by law, court order, or government regulation
• To protect our rights, property, or safety, or that of our customers
• With contractors and suppliers directly involved in your construction project

4. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for all data transmissions
• Secure password protection for customer accounts
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Compliance with applicable Indian data protection requirements, including the Digital Personal Data Protection Act, 2023 (as applicable)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

Under applicable Indian data protection laws, you may have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Opt-out of marketing communications
• Complaint: Lodge a complaint with the appropriate data protection authority

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies as described in our Cookie Policy. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Fulfill legitimate business interests

Project-related documents and communications are typically retained for 7 years after project completion for warranty and legal purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than India. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the updated policy on our website
• Sending email notifications for significant changes
• Displaying prominent notices on our website

Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us: